AVC Business Solutions Ltd respects your privacy and is committed to the protection of it.

This privacy policy explains why and when we collect your personal information, and what use we make of that information. The policy also explains where and why your information may be disclosed to third parties, and the security measures used by AVC Business Solutions Ltd to help protect your personal information.

Why and when AVC Business Solutions Ltd collects your information

AVC Business Solutions Ltd collects the information you give us, either online or by email or facsimile. In most cases, the personal information AVC Business Solutions Ltd will collect from you is the personal information we are required to obtain and pass on to the relevant registry when you apply to register a domain name with us. This information includes your full name, mailing address, phone number, email address and where applicable, your facsimile number.

How AVC Business Solutions Ltd uses your information

AVC Business Solutions Ltd may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you.

We may use your information in statistical form to analyze your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit the AVC Business Solutions Ltd website on a daily basis. Again this is not used to track any individual customer's browsing habits.

We may use your email communications with AVC Business Solutions Ltd to analyze customer service issues as a way of identifying potential improvements for AVC Business Solutions Ltd products and services. In addition, we may occasionally monitor telephone conversations with you in order to facilitate staff training and to maintain our high levels of customer service. We will always inform you prior to any telephone conversation which is monitored in this way to obtain your prior approval.

Changes

AVC Business Solutions Ltd may make changes to its privacy policy from time to time. You should check our privacy policy from time to time to see if we have made any changes to it.

Further information or queries

If you have any queries or comments, or would like more information concerning AVC Business Solutions Ltd's privacy policy, please contact us by e-mail privacy@avcgroup.co.uk